Your First Visit

  • We have two spots available for patients on the west side of the building. These spots are marked with “Active Living Chiropractic” signs.

    There is also street parking and a paid city lot directly across from our clinic.

  • If you are filling out forms, please arrive at least 30 minutes before your appointment.

    If you would like to fill out the paperwork ahead of time please download the appropriate forms from the options at the top of the page and email them to us when completed.

    Be sure to arrive early enough to allow for time to find a parking space.

  • Initial Visit:

    Chiropractic: 30-45 min

    Massage: 45, 60 or 90 min

    Acupuncture: 75 min

    Subsequent Visit:

    Chiropractic: 15 min

    Massage: 30-120 min depending on booking

    Acupuncture: 60 min

  • Please wear appropriate clothing to allow us to access your area of complaint and something that will allow you to move around.

    We provide tank tops and shorts should you need to change.

  • Yes. Unless we feel we need more information or if you need to be referred out for imaging or consultation.

  • Extended Health Plans: We offer direct billing to most insurance companies! Generally insurance plans cover between 80-100% of Chiropractic, Massage &/or Acupuncture fees. Please contact your insurance company for details on your plan.

    ICBC: Active claims are generally partially covered for Chiropractic, Registered Massage Therapy, and Registered Acupuncture Treatments. Please contact the office for more details on ICBC coverage.

    Medical Services Plan (MSP): covers $23/visit for patients who qualify for Premium Assistance or Social Services. For these MSP beneficiaries, MSP contributes $23 per visit for a combined annual limit of 10 visits each calendar year for the following services from approved providers: acupuncture, chiropractic, massage therapy, naturopathy, physical therapy and non-surgical podiatry.

    WCB: Unfortunately we do not accept WCB claims at Active Living.

Here are a few handy pieces of information to make your first visit even better.


  • Great team of professionals and always feel like a million bucks when I leave! Highly recommend Chris Carter & Chris Carlson!

    wade dhooge

  • Chris is knowledgeable and very professional. He doesn't make necessary adjustments and works with different methods to realign. He was able to fix my neck issue in one session with a quick follow up. I would highly recommend him as a chiropractor

    Kelsey Fleming

  • Best chiro services I have found ever! Caring friendly professional! Thanks for everything!

    Larry Flamand

  • I haven't been to a chiropractor in many years because getting my back and neck adjustment freaks me out. This was a much different experience, everything was explained ahead of time, and there were no surprises. I walked out with way less pain, and rebooted.

    Lara Smith

Get Back To Doing What You Love

Our experienced team will get you back in action and keep you there.